Recover forgotten username

To recover your forgotten username, just follow these steps:

  1. Click on the 'Login' button in our software or on the website.
  2. Select 'Forgot password?'.
  3. Enter the registered email address.
  4. Click 'Send'.

If you've submitted a valid email address, we'll send you a reminder of your username.

You cannot open a new account if you've forgotten your username.

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